Older core, newer edges: how your Greeley house type shapes the call
Greeley began as the Union Colony in 1869 under Nathan Meeker and was incorporated on November 15, 1885. The 2020 census counted 108,795 people, so the city holds everything from very old homes near the center to recent builds at the edges.
We cannot say what is under your floor from the street address, and the pipes in two neighboring houses may not match. What helps is a quick look. Gray threaded steel at the water heater means older supply plumbing, and copper or flexible plastic means newer work. Tell the dispatcher what you see so the right parts ride in the truck.
Before We Arrive: stop the damage at your Greeley property
Old house or new, the first minutes follow the same pattern.
- Find the main water shutoff and close it fully. Apartment tenants should check the building's shutoff or contact the property manager at once.
- Turn off the breaker for any room where water is reaching outlets, fixtures or appliances.
- Move rugs, electronics and stored boxes off wet floors and keep everyone out of standing water.
- Drain the system by opening a faucet on the lowest level.
- Dial the 24/7 line and give the dispatcher your address, your ZIP and what has been leaking or backing up.
A smell of gas means you leave the building first and call the gas utility or 911 from a safe distance.
Neighborhood by neighborhood: who is calling and from where
Near the University of Northern Colorado, with roughly 9,000 students, many addresses are rentals. If you rent, report the leak to your landlord and shut off what you can, but anyone can call us to stop an active emergency.
Along US-85 and US-34, businesses and warehouses call about floor drains, restroom stoppages and water heaters. JBS, the city's largest employer at 5,141 people in May 2023, anchors an industrial side of town full of commercial buildings. Shops and restaurants should look at commercial plumbing for after-hours work.
Residential streets across the rest of the city call about backups, heaters and slab or yard leaks.
Typical Greeley problems and where to go next
| Problem. | Common trigger. | Page. |
|---|---|---|
| Sewage backing into a basement or floor drain. | Main line blockage or roots. | Sewer line cleaning. |
| Meter turning with every tap closed. | Leak in yard line or under a slab. | Leak detection. |
| Water pooling in a window well or basement. | Saturated ground and a weak pump. | Sump pump repair. |
| Greasy kitchen line that keeps clogging. | Buildup that cable alone does not clear. | Hydro jetting. |
| Tank leaking in a utility closet. | Corroded or worn-out tank. | Water heater replacement. |
Backed-up drain or active leak in Greeley? Call the 24/7 line and give your address and ZIP, 80631 or 80634.
Call (970) 708-6013Hail, floods and what they teach about drains and basements
A hailstorm and flooding hit Greeley on May 28, 2024, and in September 2013 flood waters forced mandatory evacuations in some neighborhoods. Across Weld County, about 3,000 homes were affected in 2013. Evans, next door, had wastewater restrictions in that event.
For a homeowner the lesson is preparation. Check sump pumps, clear window wells and floor drains, and know where your sewer cleanout is before the next big storm. If a sewer line backs up after heavy rain, stop using water and call. Insurance rules vary, and most homeowners policies cover sudden accidental water damage but not wear-related repair, so read your own policy.
Greeley water treatment, in plain terms
Greeley water is treated at the Bellvue plant and at the Boyd Lake plant in Loveland, drawing on four basins. The city has not given us a hardness figure we can quote, so we do not state one.
If scale builds on fixtures or inside your heater, test the tap yourself or ask the water utility. A hard-water result is the reason to ask about a softener, covered on our services pages.
Both Greeley ZIP codes and the towns beside them
We serve Greeley ZIP codes 80631 and 80634, from the older streets around downtown to the neighborhoods farther out. Nearby 80620 in Evans, 80651 in Platteville and 80534 in Johnstown also reach the same dispatcher.
Greeley sits at 4,676 feet between the Cache la Poudre and the South Platte rivers, roughly ten miles east-northeast of Johnstown. Neighboring Milliken is on the same side of the county.
Greeley on the map
The city is much larger than the other towns we cover, so zoom in on your own street.
Greeley questions answered
Yes. The line is open 24/7 and a plumber is dispatched from Johnstown. Call (970) 708-6013 and tell the dispatcher that you are in Greeley, your address and what is happening.
We cover both Greeley ZIP codes, 80631 and 80634, plus Evans at 80620, Platteville at 80651 and Johnstown at 80534 on the edges.
In an active emergency, yes. Shut off the water and call. For repairs afterward, tell your landlord, since the lease usually decides who authorizes and pays for the work.
Yes. Restaurants, shops and warehouses can call the same line for backups, leaks and failed heaters. Mention that it is a business so the dispatcher can ask the right questions.
Turn off power to the basement if you can do so without stepping in water. Then call for pump and drain help, and photograph the damage for your insurer.
Look for a capped pipe, in the basement, a crawl space or outside along the foundation. Leave the cap on and point it out to the plumber.